a video consultation. Everything was explained and went as I expected and planned financially. Went to the dealership mid August for minor service. Visit the Ferguson in Colorado Springs, CO. Home. There sales people are very polished, becarful! BBB reports on known marketplace practices. dealers but she was indeed a pleasure to work with .Eric was also Bought a Denali 3500 from them. My next auto purchase I will and willing to go the extra mile to satisfy a customer. Great business, even greater people. The internet response wasn't as fast as I anticipated so I called them directly the following day, talked to a sale associate and purchase the vehicle after a test drive. You can get more information about this car from your couch through 80909, 2610 Delta Drive, For more information on offers, price quotes, financing or otherwise, contact your greater Colorado Springs area GMC dealer. Ferguson Buick GMC - We're COLORADO SPRINGS's Choice Auto Dealer. He made the transition pleasant. be looking to Ferguson first. BBB is here to help. Great customer service, everyone was so friendly and helpful. Weight rated yes proper lift points used no. This is by far the best place to buy a car! you all i'm very pleased :) jt. They made it out like they where working so hard for me and it was lip service. Enter your location. get most of the paper work done over Reggie T and Pam were great! I didn't end up buying the G Wagon but did buy a 2018 Ram 1500 pickup instead. New (405) 253-0923; Used (405) 253-0923; Service (405) 253 . road trip. Ferguson Enterprises, LLC. Thank you Stephan and Nic!! 80905, 2739 E Monument St, 80909, 2021 E Platte Ave, This is number 13 for our family. work with to close the purchase. They answered any and all of my questions in a very timely manner Dealer was very responsive and easy to Ferguson Buick GMC in COLORADO SPRINGS | A Vehicle Source for Pueblo US. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Had a great experience. pressured. If I am ever in the area again this is where I'll come for breakdowns. plus it took 3 days to get approved. Copyright My diesel truck d rated and was ready to quit. Good experience Great guys to deal with. Our experts are standing by to provide you with on-time delivery and unmatched technical support. On this site, you can also find a dealer that has it in stock in the color you want and with the features you prefer. Overview Reviews (27) That level of professionalism and attention to detail is rarely seen nowadays and is a breath of fresh air! We were informed that with that box checked for the lift kit and lower vehicle option that all components of the lifted vehicle would be covered, the dealership, sales person by the name of **** also proceeded to tell us that, the best thing to do is to buy a truck that comes with a lift kit from a dealership because it allows you to get an extra warranty that covers the lift on the vehicle. All this is not he said she said I have text correspondences, Audio recordings. When we went inside to talk, everyone was extremely helpful and we even got to meet the owner. 80905, 1080 Motor City Dr, Great team to deal with. GM Certified Internet Dealer, GM Certified Used Vehicles. It really changed my attitude about dealerships. Ferguson has earned my families respect and will definitely be in our family . engaging. Write a Review. https://www.joefergusonbuickgmc.com. 80905, 425 Motor World Parkway, | Directions. We drove 3 hours and they had everything ready for us; truck was cleaned and fueled and paperwork was ready to sign. Shop By Location. The action you just performed triggered the security solution. Finding cars near you can lower your shipping cost and delivery time. Colorado Springs I have owned every GM and GMC vehicle over the my 67 years and I know my way around the engines I am kinda like the woman in My cousin Vinny movie. They weren't pushy at all and instead were only concerned with what was best for me. person was Reggie Talison and I also worked with Norm Estrada. Used Ferguson Buick GMC for Sale (with Photos) From the sales person (Stephen), the manager (Ken) to the owner; very good people. Very easy process and really BEST PRICE, great work, and helpful professional staff. Happy to walk away with a truck! Wasn't impressed. Updates will be posted and I'm sure if you contact the dealership you will get lies from the management (I've already seen coming from them forwarded to me) This could easily be any customer. They did an amazing job making it new again! Value My trade. Over 13k in damages/expenses to the "accident" where a 20ft dually was placed on a smaller car lift. Ferguson offers industry-best standards in quality, design and service. Ferguson Buick GMC, trusted Auto dealership serving Colorado Springs, Colorado and nearby area.Whether you' re looking to purchase a new, pre - owned, or certified pre - owned Auto, our dealership can help you get behind the wheel of your dream car. True they agreed to trade us as I said I would never feel safe in this truck again hauling my 4month old son across country with our 42ft rv in tow. I went to 2 dealers previously looking for a used car and was approved for a loan right away. Find a Branch Near You. Did not purchase from them, Do Not Sell or Share My Personal Information, Include listings without available pricing. I feel valued as a customer when I arrive there and explain my situations.May 2nd 2022 I drop my vehicle off at 8:00 AM two investigated prior issue with my transmission, hard shifting. Great job guys! Dealership had that feel at home feel I would definitely recommend. They offered a great deal on another vehicle, which we accepted. I greatly appreciate it! inside I am assuming. 950 S Academy Blvd Colorado Springs, CO 80910. I was contacted but couldn't seem to get any details on the vehicle. Your IP: a virtual appointment! There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Also, our brakes have been making a weird noise even after they replace them no one answers their phones this dealership is horrible called the corporate office and working through them. our tools to get details such as qualifying cars, test drive options, Close this window to stay here or choose another country to see vehicles and services specific to your location. Dealerships need five reviews in the past 24 months before we can display an overall rating. Yes Could they have provided their insurance information to Me? New Car; When they attempted to grossly overcharge me, I asked to speak with Marvin Treadway, the service manager, but he could not be bothered to get out of his chair to discuss the situation with me. The minute you enter they welcome you and walk you through addressing every need. Congrats on your new Regal and Enjoy!! 950 S Academy Blvd, Colorado Springs, CO 80910, Springs Auto Collision & Paint Springs Auto Collision & Paint, Napa Auto Parts - Southern Colorado Auto & Truck Parts Inc, Do Not Sell or Share My Personal Information. Overall great follow up and communication. Funny how fast I was approved. I inquired about the vehicle, but they let me know the selling price was nearly 4875 Northpark Dr. Colorado Springs, CO 80918. The sales staff and finance person were friendly and professional. Phone: (719) 260-9446. As far as car buying goesit was one of the best experiences I've ever had. It was a great experience and I was provided with great help! 950 S ACADEMY BLVD COLORADO SPRINGS CO 80910-3965 US. Whether youre a contractor looking for a specific product on a quick turnaround or an industrial partner in need of a long-term solution, you can find the proper support to get any job done quickly and efficiently right here. Why would I want So thank you for their willingness to do whatever it takes and follow through on what they say. Ferguson - Colorado Springs, CO Thanks Ferguson for making the buying process so easy!! these guys took there time and gave me a story and tryied to charge me 2 points higher on my loan than everywhere else. It was a pleasure dealing with Donte. It is so GREAT to know this kind of INTEGRITY still exists! They even let me park my camper for the day after my reservation was up at a local campground in their lot until my truck was ready to go. The sales and service departments work closely together to ensure an exceptional customer experience. Andrs and Bill were so helpful, knowledgeable and the process was QUICK!! Get Started to create a new Ferguson account. Dealer was quick to contact..way overpriced..truck I wanted blue books for $11,000..they're asking twice that. Colorado Springs BBB Business Profiles are provided solely to assist you in exercising your own best judgment. time to find me the best rates and make it a seamless process. Lifetime customer, Did not get back with me regarding other vehicles that might work. I love my new car (Infiniti QX56) very much! Dealerships need five ratings within 24 months before we can calculate an average rating. Overall great experience and I would highly recommend Ferguson to anyone looking for a car. (See above in costs and still rising) also owner wanted to take things out back and settle (his words) all on video and audio recording when we simply wanted some insurance information to get things handled. https://facebook.com/ferguson-buick-gmc-167609309934913, International Association of Better Business Bureaus. They are courteous, helpful, Great dealership, and the staff was so accommodating. CAPrivacyRights| member I encountered was friendly and We have hundreds of locations nationwide, ready to meet your needs. Find the perfect vehicle for your lifestyle at Ferguson Buick GMC. Ferguson Buick GMC - Car Dealership in Colorado Springs Colorado Since I am We basically drove out to the dealership which is over a hour and a half drive to spend over 2hours there to find out we werent getting the loan we believed we had. If it weren't for the dealership trying to make money off of their own issue we would have all this behind us but still 5 months into this ordeal we are dealing with the nightmare of it all. Sign up to receive email about product launches, events, deals & more! It offers various new Pontiac models, including G8, Grand Prix, GTO, Montana, Torrent, G5, Solstice and Vibe. You think a dealership has your best interest in mind when they tell you here's a rental we will fix your truck like new it will look better than before. Joe Ferguson Buick GMC Truck (former) Business Management. .. so a dealership is to make money off of them dropping my truck? on my end, not theirs. The nicest staff a great dealership. Click to reveal We ended up buying the 2018 Honda CR-V EX. better. Get Directions. never made me feel rushed or Without the lift covered the warranty should only be $2900, if that! Their 3k offer to pay to fix the issue doesn't even touch the 13k and rising costs. Privacy Settings, We're having difficulty searching. The reason I buy from Ferguson is TRUST. Do Not Sell or Share My Personal Information| I went on to tell him that when we bought the vehicle that was one of the biggest things was that the lift was covered and thats why they told us thats why the box was checked. Trust yourself and have your family's safety in mind. Please try again or, Select a Store for Accurate Local Pricing. For more information on offers, price quotes, financing or otherwise, contact your greater Colorado Springs area GMC dealer. 5 reviews of Joe Ferguson Pontiac Buick GMC Truck Inc "I have to say that if you want fantastic customer service all the way around from sales, mechanic, to finance they as a team have the true interest of their customers in a timely manner If you want to be professionally treated as a person not $$ signs come here. (visit) to remember. Sales manager told me that I had 24 hours to come from Arizona ( where I live) to the dealership and sign in person for the vehicle. He stated that no vehicles with a lift have any warranty coverage. shouldn't be on getting my cell number. I made the deal w/Marie and she was awsome to dealwith and Why advertise on the internet, if you are not going to sell out of state. This dealership is the worst experience i ever had i want to buy a truck because I like the price and they tell me it was the wrong price and they go up 10000 more what a yoke. Ferguson Buick GMC. Everyone was great to work on line and on site. They sold us a premier vehicle service contract that is unusable to cover any of the lifted parts on our truck. I can honestly say that I will go back there any time I need a new vehicle! sold Saturn, but had a VW toureq to look at but decided against. nice guys. The internet person working with us did not provide us accurate information and the sales person told us the internet guy doesnt know anything about the actual sales so he shouldnt be providing that type of information to clients. Ferguson Buick GMC - Buick, GMC, Service Center - Dealership Ratings The team their work very hard to get us outstanding pricing. They took the extra We gave the mechanic MBPI Premier, vehicle service, contract, phone number, and they contacted and MBPI to check to see what parts were recovered, they called us back and told us that MBPI told them that no parts of the lift are covered. They would It's these people that make Ferguson Buick GMC your Buick, GMC dealer in NORMAN. A video walkaround of this car may be available I am very happy with the purchase of this car. Run dont walk away from these people. 1205 Motor City Dr, Cloudflare Ray ID: 7d1b93ae7bc6df60 Browse Ferguson's job categories, organized by industry, to find professional-grade equipment, tools and parts for a wide range of projects. I want your . I would highly recommend ***** and his staff as they continue to provide me excellent service getting me back on the road with excellent personal skills are being displayed by ***** and his staff. Nick took us for the test drive, thoroughly explained some of the options we've never used before, and answered all our questions. CO Thank Taking advantage of young college students is their forte. It was a They listened to her concerns and got her in a vehicle that met her needs and made the deal work for me. Los Angeles, CA. Error in sending request, please try again. From the bottom of my heart, thank you all for your help and honesty! Today, I brought my truck in for a few areas of concern and not only did she attend to them, she also went above and beyond by helping me with transportation so my work day was not interrupted and having a scuff buffed out on my vehicle that I hadnt even mentioned. Sales: (719) 748-6167 Service: (719) 896-2774. After a hassle-free day, we came home with an amazing conversion van at an amazing price (we . They were two weeks backed up, they still got me in and worked on the truck. They were not pushy and didn't try to over sale me. Get . Colorado Springs CO Colorado Springs The also found a second car, for my daughter, which she ended up purchasing. Fax: (719) 260-8729. Went to look at a car for my son, but it had already been whole-saled. I always know I'm going to get a straight answer. CO Colorado Springs Looking for a specific GMC vehicle? Very professional. Price was fair. This location provided quality professional service. Everybody there were very helpful and wanting to make everything Every one you meet here is very honest and kind! Colorado Springs My wife and I stopped into Ferguson randomly on Saturday because we saw they had a Dodge Challenger on the lot. At that point, I declined to have the work done. Cookie Policy| Andrew, and Ferguson went above and beyond to make sure my vehicle was properly serviced and taken care of in a. helped us and not only do we think of him as a friend now, he made the whole process smooth and easy. Colorado Springs Area Dealers Marie from Ferguson was very helpful, polite and enthusiastic about helping me. it on the lot to re sell. I was blown off Colorado Springs Rob and the staff took amazing care of us. When we purchase this vehicle along with this premier vehicle service contract on June 11, **** 2022. Make claims to other customers that their insurance is handling it when in fact my personal insurance is handling claim. CO If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. complete waste of time. I absolutely LOVE MY VEHICLE! We were able to drive the car and loved it! vehicle, that wasn't there. If you ask about our situation you will be told we are upset that they refused to trade us due to emissions on the truck were altered. (Negligence)From being name called by the owner himself. They would not over night any paper work to me to sign and send back ov, We recently had the pleasure of buying a new 2019 GMC Acadia Denali from Ferguson Buick GMC. Colorado Springs We offer one of the largest Buick, GMC inventories in Colorado. My experience was AMAZING!! With superior services, our premiere loyalty program and cutting-edge technology solutions, we provide you with what you need in order to set your business apart from others. BBB File Opened:5/21/1990. Very accommodating and happy to help with my first car loan. I'm an avid golfer and enjoy traveling. Bought a car from them. Ed and the entire Ferguson team were so helpful. Our team will listen to your needs and budget, and guide you through the process so you can make an informed decision. You hate the car shopping process, Tim Deleruyelle, Andres Roman, Terry Mitchelle. Great dealership and people(at least the ones i delt with) and i Bought here, nice people, very accomodating. On this site, you can also find a dealer that has it in stock in the color you want and with the features you prefer. We provide convenient doorstep auto services with our responsive and helpful support staff, timely services with our facilities so that you dont have to call the service center, again and again, oil service, car dent repair, and body painting, etc. 2023 CarGurus, Inc., All Rights Reserved. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. PrivacyPolicy&Security| BBB Business Profiles may not be reproduced for sales or promotional purposes. 80905, 565 Automotive Drive, We are conveniently positioned to provide quality vehicles to both Denver and Pueblo, CO Buick and GMC shoppers. They didn't even take a Quick to inquire and got back to me asap. Colorado Springs and any applicable fees. Great experience and a wonderful team! Ferguson Buick GMC; Ferguson Buick GMC. Thank you for your business Jason. BBB Business Profiles are subject to change at any time. The delay in buying is Great customer service. To prove it too myself I walked across the street to my local chevy dealer and bought a new camaro in less than 2 hours. I had a really good experience there, all the employees was kind and courteous to me, my salesman took really good care of me, I loved it, I would recommend other to purchase there. I set up a Ferguson Buick GMC. To reach the sales team at Ferguson Buick GMC in Colorado Springs, Colorado, call (719) 896-2773. Address. We wound up buying a Buick Enclave from these guys. Ferguson Buick GMC - Colorado Springs, CO This is number 13 or 14 purchased from Joe Ferguson GMV. Ferguson Buick GMC. Smooth transaction. You can email the site owner to let them know you were blocked. The focus We wont go anywhere else, ever!! This website is using a security service to protect itself from online attacks. Mechanical/Industrial; Colorado Springs, CO 80918 - Ferguson . I simply wanted them to do the right thing and this post will be updated as the case continues. The owner is a humble man as is the service manager and the whole team. they responded back to me within an hour or so , gave me a really good deal. They stated it's illegal and couldn't sell it when a dealer trade or auction was a perfect solution but the owners response was he wouldn't do it because he wouldn't make money. Donte, Stephen, and Bill were a great help. He said he was going to contact *** Fergusons agent, and have them review this, because that is not true. CO Directions. Could they have traded us? rated. Colorado Springs, CO 80918 - Ferguson . Meet Our Departments - Ferguson Buick GMC (719) 896-2773. Ferguson Buick GMC. No hassle, very professional. We found it. This morning, October 21, 2020 22 I called and MBPI just to see why none of the lift parts were covered because we were told that they were covered, the gentleman with MBPI told us that box has to be checked in order for the vehicle to even have an extra warranty. We are supremely confident that once you do business with us, you will remain a part of our family for years to come. Shop 184 vehicles for sale starting at $7,988 from Ferguson Buick GMC, a trusted dealership in Colorado Springs, CO. 950 S Academy Blvd, Colorado Springs, CO 80910. Their sales, service and tech staff are of utmost professionalism and will do whatever they can to ensure your needs are met. away from this dealership - They lack integrity, ethics and are very dishonest - Cars.com should drop them from their site immediately. Use our tools to contact the dealership to schedule Test drive & Home delivery options. The salesman was nice. Contact the dealership with Trusting mechanic is very valuable to me my family keeping us safe, thank you to *****'s boss for hiring quality staff. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. This dealership offers Yelp users havent asked any questions yet about. Whether you're looking for a fuel-efficient commuter car, a spacious and versatile SUV, or a sporty and stylish coupe, you'll find it at our Car Dealership. They were drawing up paperwork and then changed their minds. When it needed to be test driven she took the truck after hours to put some miles on it for testing the next day. 80910, 730 N Circle Dr, Performance & security by Cloudflare. 27 Reviews. Sales: (719) 896-2773. not yet. from the previous owner before they put Sales manager told me that I had 24 hours to come from, Arizona ( where I live) to the dealership and sign in person for the vehicle. Worst purchase of my life and my car is crap. Mostly I was contacted and they wanted my cell number. I would This dealer is very ethical in their dealings with people and they follow through with any offer or promises given. Financing was easy. the phone saving me time. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I'm 3000 miles from home on a cross country road trip towing a camper and broke down just down the road from this location. Closed Today (Mon) My husband and I bought a At4, 2500 Duramax truck in January right when they were starting to get trucks back on their lot. They were able to We then offered to have the truck placed back to emission passing and got a response no deal. We just recently purchased our newest GMC from them and the experience was exactly what we expected, swift, easy and smooth. Ferguson Buick GMC rated 4.8 out of 5 by 2027 Reviews verified users. time to answer all my questions and not budge on the price of it when trying This is MORE then a dealership it is a family and friendly home to bring your vehicle to get a honest deal whether purchase, service, or parts. They provided a courtesy vehicle to transport port me back to work and pick me up later to return me to pick up my truck on that same day. CO This car is likely to sell soon based on the price, features, and condition. 80905, 232 N Circle Dr, not hesitate to buy from them again. Mr. Dave Stock, General Manager; . Ferguson GMC has taken care of my business and family vehicles for several years and we wouldnt go anywhere else.
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