gliderecord addorcondition

Thanks for the comment. documentation, but I have yet to use it and find it's code more verbose. Commmon GlideSystem . Places update in a batch, doesn't happen immediately, code continues past it. Works with orderBy, This will enable/disable the triggering of business rules. numberSTARTSWITHINC^stateIN1,2^sys_updated_on<=2018-06-08 06:59:59. var gr = new GlideRecord('task'); addOrCondition() Use the addOrCondition() method to add a ned condition to a select statement using OR; Overview of GlideQuery - Sam's SNow adventures There are a couple more examples that I could probably share though. gr.query(); while(gr.next()){ Also this only works on server side. .addQuery('number=INC12345'); // two strings e.g. GlideQuery is Server script API. with either have many addQuery methods declared, or one addEncodedQuery. You can then copy that encoded query in a script instead of building out a complex series of addQuery() and addOrCondition() statements. delete) is to be aborted. query (); while (grIncident. 12. is true, getRowCount() method will return all possible records. The example shown on the right will get all records where the short_description field contains the text 'Error' anywhere in the field. This does not stop flows for scoped applications. var gr = new GlideRecord(incident); I know that the SNC documentation team is really focusing right now on scripting documentation so what you see on the wiki should be getting better by the day. is, this is seen less often. Field must be equal to or greater than the value supplied. You first need to learn how to build out an encoded query. So if I had a URL that looked like this Being a ServiceNow Admin is all about learning . parameters you pass in this method. Hopefully some of the content here helps you to get going a little bit faster. Update the query to also list hardware assets that are in maintenace and have a past due warranty expiration. Sets the category, which determines how the query is routed to a secondary database pool. Hey Doug, Im not sure exactly what youre asking for here. working with query categories when routing to secondary database pools, Returns true if the current record has not yet been inserted into the database. database. issues. I tried your code to insert an incident record, it is inserting some 100 record when creating one record. Interacting with the database - Quality Clouds Documentation it will return one record, because a get statement is used. I use this page quite a bit and just recently found out ServiceNow also offers a NOT IN operator, which has saved me several times. Cynthia just purchased A ServiceNow Developers Manual 45 Minutes ago from Chandler AZ. Click the Show / hide filter icon to open the filter builder. made. Heres one for MultipleDelete, should be a good addition to this post. A standard GlideRecord query follows this format. Let us know in the comments if you have a macro to add to the list! I found it on the SNBlog, the author is Stefan Bohncke. CANNOT be used in Client scripts and UI policies! as other methods and metadata that work together to allow you to query. Go ahead and pull up a background script. Thanks for your time and help. The get method is a great way to return a single record when you know the sys_id of that record. only available server side. ', 'Must be the printers that are broken again', //Standard date comparison of a start date that must be set before an end date, //Copy/pasted from http://wiki.servicenow.com/index.php?title=GlideRecord#setAbortAction, //Equals (this is the same as not including the 3rd parameter), //Field must be found somewhere in the value, '8d641046c0a80164000bc7c0d3ed46a0,a9a16740c61122760004fe9095b7ddca', //Return only records that are instances of an extended table (like incident is of task in this example). Field must be equal to or less than the value supplied. Returns GlideQueryCondition. database). Hey Peter, this question is probably better suited for ServiceNow support or the ServiceNow community. The get method returns the first record in the result set. Using an encoded query is often easier than multiple addQuery lines. Buy The 'ServiceNow Developer Manual' Here! to get parameters from the URL and get the GlideRecord for the current Portal. This will return one record, because a if statement is used to cycle through the query results. Both of these queries simply print out the incident number, as an example. audit. on the server-side code. Creates a new record and sets the default values for the fields. Use addQuery and addOrCondition I normally rely on encoded queries to build queries while gliding through records. Use the application navigator and its filter to acces different areas of ServiceNow, Add Knowledge and service catalog modules to favorites, Create and configure a new form view using the form designer, Create and update infinity incident records, Use the ITSM guided setup to apply branding to the instance, Submit an incident from the Service Portal, Use Work notes, comments and chat to cooperatively manage an incident, Update the application menu and create new modules, Provide application menu and module access for a specified role, Create an Access Control rule to grant data permissions, Create an Import Set Table and Transform Map, Copy and edit an existing workflow to create a new workflow, Associate the workflow to a Service Catalog item, Create a Knowledge Base Article by importing a Word Document, Define, apply, and test user criteria on the knowledge base, Create a UI Policy with a UI Policy Action, Make platfom changes and capture them in the new Update Set, Retrieve an Update Set, commiting platform changes to the developer instance, Use both g_form and g_user methods in a Client Script, Observe the Current Execution of the Script, Use jslog() to confirm Variable Values and Script Execution, Turn on the JavaScript Log and Field Watcher, Test the Client Script in the Mobile Application, Lab 2.5 - Client Scripting with Reference Objects, Make a Second getReference() Call in the Same Script, Lab 3.1 - Incident Resolved/Closed UI Policy, Lab 4.1 - Control Variable Choices Catalog Client Script, Create a Variable to Contain the Available Cartridge Types, Create a Catalog Client Script to Control the Display of Choices Based on Role, Lab 4.2 - Control Out of State Shipping Catalog UI Policy, Create a Variable to Confirm a California Delivery, Create Two Variables to Provide Location Selections, Restrict the Alternate Location Selections to Users With the 'itil_admin' Role, Use a Catalog UI Policy to Display the Correct Location Fields, Inform Users Additional Shipping Fees Outside of California Apply, Practice Using the Script Debugger - Breakpoints and Variables, Practice Using the Script Debugger - Current and Previous Values, Practice Using the Script Debugger - Call Stack, Practice Debugging Using GlideSystem Logging Methods, Practice Debugging Using the Debug Business Rule Feature, Lab 5.3 - Display Business Rules and Dot Walking, Client Script Type onChange() Template 'if' Statement, Catalog Client Scripts & Catalog UI Polices. Methods addQuery operators, must be upper case Examples addActiveQuery var gr = new GlideRecord('incident'); gr.addActiveQuery(); gr.query(); // Get incidents where active=true while(gr.next()) { // do something.. } addEncodedQuery This sets the guid to a value before the record is saved. permit deleting records in this table. Powered by Hugo, Podcast: Break Point - Tech Governance with Rushikesh Mandhane, ServiceNow Developer MVP Content Spotlight for May 2023, Podcast: Break Point - Career Conversation with Ebony Akkebala, Now Learning is now your one-stop shop for developer learning, Connections, Credentials, Aliases and OAuth. Lists have a condition builder to create more complex query logic. Your colleagues and your future self will thank you. Returns true if fieldName exists in the database. .get('number','INC12345'); // boolean and moves object onto the record if boolean is true, //Creates a new GlideRecord record, sets the. next ()) {// Do something. } Change), You are commenting using your Facebook account. Replace the contents of the script field with this script. Adds a filter where fieldName is equal to value. This just showcases the benefit and ease of using the encoded query as a shortcut. Im also interested in doing nested AND conditions. Consider a requirement to obtain a list of all active Apple printers and computers in a company's Santa Ana office. Anyone have any thoughts? timeInterval: (Year, Quarter, Date, Week, DayOfWeek, Hour, Value), getAggregate(String aggFn, String fieldName), Return the value of an aggregate function for fieldName, orderByAggregate(String aggFn, String fieldName). Hi Shilpa, gc. Take OReilly with you and learn anywhere, anytime on your phone and tablet. The real code Im doing has quite a few query conditions and Im rebuilding the same query multiple times just to add one more condition and it just seems inefficient. otherwise specified. 1 I m trying to implement a script that queries a table and checks for certain criteria. Updates each GlideRecord in the list with any changes that have been Client scripts are scripts that run inside the user's browser (the 'client') when a page is loaded, when a form is modified, or when the form is submitted. See the GlideRecordarticle for details on building and running queries. You signed in with another tab or window. Could this be added? Orders the aggregate result based on the specified aggregate function and fieldName. addOrCondition: Appends a two-or-three parameter OR condition to an existing GlideQueryCondition. If you need help, see the Answers section at the bottom of this post for a sample script. Ive used it successfully before, but now it seems to be cancelling the update that it precedes. addQuery('sys_class_name', 'INSTANCEOF', 'cmdb_ci_computer'). Method or in general, discussion of how to update reference fields (or insert new references). Your code can then continue on, but side-effects like BRs and Thanks for the suggestions, It is said that it use GlideRecord under the hood, probably inside the GlideQueryEvaluator script. name, and is opposibe of orderBy. This is really useful if you're running a one time script to update some ServiceNowDevelopment/GlideRecord.md at master gr.setUseEngines(false); //Do not evaluate data policies. If other than 'sys_id', format is gr.get('number', 'INC0010114'); Or conditions can be stacked orGr.addOrCondition('state', 6).addOrCondition('state', 7); Encoded query strings can be copied directly from a filter, by right-clicking on the breadcrumbs, Other aggregates include COUNT, SUM, MIN, MAX, AVG, .orderByDesc() can be used in the same way, .addNotNullQuery() can also be used to find non-empty fields. The post Certified Diversity Recruiters appeared first on Crossfuze. column on a table, There are two versions of GlideRecord, the client side version, and the You can use similar GildeRecord scripts on the client side, except you should enclose them in a GlideAjax Query. At times, you may need to use the glideRecord methods addQuery and addOrCondition ( just like today for me when you are editing someone elses code and do not want to work on rebuilding the query ), Learn , unlearn, share , read and do , so far this helped me to survive . }, //I want to add to the above query that incident state = 6. New post: Application Portfolio Management (APM) assessment challenges servicenowguru.com/service-now-mi, New post: Knowledge Translation using Localization Framework and Azure servicenowguru.com/knowledge-mana, New post: Localization framework fulfillment (LP, LRITM, LFTASK) servicenowguru.com/uncategorized/. outage.update(); If I comment out outage.setWorkflow(false), I will see the update to the work notes. GlideRecord provides access to fields via "Dot-walking", so when you query an incident you can access any field like this: gr.short_description instead of gr.getValue('short_description'), But it's best practice to save dot-walking for reference fields, like for getting a Caller's Company name: gr.caller_id.company.name, or the Country of a Location of an Asset associated to an incident: gr.cmdb_ci.location.country. //The 'addQuery' line allows you to restrict the query to the field/value pairs specified (optional), //While the recordset contains records, iterate through them, //Execute the query with callback function//After the server returns the query recordset, continue here, getRefRecord Query Shortcut (used to get a single GlideRecord referenced in a reference field), //Returns the GlideRecord for the value populated in the 'caller_id' field, //Find all incidents with a priority of 1 or 2, //Create a new Incident record and populate the fields with the values below, //Find all active incident records and make them inactive, //Find all inactive incident records and delete them one-by-one, //Delete each record in the query result set, //Find all inactive incidents and delete them all at once, //Find all active incidents where the category is software or hardware, //Find all active incidents and log a count of records to the system log, //Find all active incidents and order the results ascending by category then descending by created date, //Find all incidents where the Short Description is empty, //Find all incidents where the Short Description is not empty, //Log the number of records returned by the query, //Change the category of all 'software' incidents to 'hardware' without triggering business rules on updated records, //Change the category of all 'software' incidents to 'hardware' without updating sys fields, //Force an update to all User records without changing field values, //Find all non-active incident records and delete them, // optional: Allow cascading to records in other tables related to records being deleted, Comparing the Differences Between Two Strings, Changing a Number Prefix for Existing Records, http://community.service-now.com/forum/3480, http://community.service-now.com/forum/3613, http://community.servicenow.com/forum/5356, http://wiki.servicenow.com/index.php?title=Setting_a_GlideRecord_Variable_to_Null, http://www.snc-blog.com/2012/10/22/temporarily-circumventing-business-rules-to-update-work-notes/, Application Portfolio Management (APM) assessment challenges, Knowledge Translation using Localization Framework and Azure, Localization framework fulfillment (LP, LRITM, LFTASK), Thanks! Undocumented. Fetch a record by primary key value, typically sys_id. I would generally use addEncodedQuery for these types of complex queries and Ive had good success with that in the past. Enables or disables the running of business rules, script engines, and audit. Returns GlideQueryCondition. while(gr1.next()) { gr1.priority = NULL; I've seen it coded to clear it out in some cases. addQuery('short_description', 'CONTAINS', 'Error'); Field must not contain the value supplied anywhere in the field. Build the filter pictured and copy the encoded query. You essentially are defining a query that is encoded and truncated and using that as your parameter for your method in a GlideRecord. We have no affiliation with ServiceNow. I prefer to use an encoded query instead of this, but there are situations where this is easier. .addEncodedQuery('number=INC12345'); // string e.g. What is a GlideRecord Working with GlideRecord Queries Step 1: Create a GlideRecord Object for the Table of Interest Step 2: Build the Query Condition(s) . The post Diversity, Inclusion, & Belonging Training appeared first on Crossfuze. http://community.service-now.com/forum/3480 http://community.service-now.com/forum/3613. Use the API to instantiate a GlideRecord object and add query parameters, filters, limits, and ordering. Apparantly this is normal behaviour when using setWorkflow(false), the work_notes wont be updated. Did you do the hands-on exercise in this blog? A GlideRecord is an object that contains records from a single table. A GlideRecord is a class of object that represents a table & offers a. scriptable API to access records on that table. https://demo.service-now.com/incident_list.do?sysparm_query=active=true^category=software^ORcategory=hardware, My encoded query string would be this active=true^category=software^ORcategory=hardware, I could build that encoded query string and use it in a query like this. We are struggling with using AddQuery and AddORCondition to create an advanced query. It saved me huge amount of time which I may have spent looking through the Service-Now Wiki pages. The few methods below that can be used in client-side JavaScript have been noted below. addQuery('short_description', 'DOES NOT CONTAIN', 'Error'); Field must contain the value supplied anywhere in the string provided. This kinda GlideRecords should only be used Client side as the new Service portal doesnt allow sync calls. same code, except you use .insert(); or .update();. Then you need to learn how to use the encoded query. The most common and fundamental scripting used in ServiceNow is GlideRecord. I have corrected the query. GlideRecord Cheat Sheet | Snowycode // update the state of all active incidents to 4 - "Awaiting User Info", // this retrieves latest 10 incident records created, // Count all incidents opened each quarter. Moves to the next record in the GlideRecord object. Could you show us the script you used so we could take a look at it. WHERE IP Address = 10.141.68.134 AND (sys_created_by=svc_acct_1 OR sys_updated_by=svc_acct_1). var qc = current.addQuery(B) Adds a filter where fieldName values are not null. query(); while ( gr. GlideRecord - Scoped - addActiveQuery | ServiceNow Developers Note: These methods are designed for use in server-side JavaScript (everything EXCEPT client scripts and UI policies). While the content of this post isnt new information (additional examples can be found on the Service-now wiki), my aim is to provide a single page of information containing some common examples of these methods as a reference. necessarily faster. Well done. You then update the Business Rule with a complex query. gs.print(gr.getEncodedQuery()); Returned: Raw GlideRecordOr.js var myLog = ""; var gr = new GlideRecord ("sys_user"); //New object to build OR query var q1 = gr.addQuery ("title", "CONTAINS", "VP"); q1.addOrCondition ("title", "CONTAINS", "Vice"); q1.addOrCondition ("title", "CONTAINS", "Chief"); //"switch back" to the GR object gr.query (); while (gr.next ()) { myLog += gr.title + ", "; } Same as adding gr.addQuery('active', true); Note that GlideAggregate is better performance wise, ChooseWindow will return all records between the first parameter(inclusive) and the second parameter(exclusive), so this example will return the 10 incidents between record 10-19 both inclusive. This tutorial blog post is one of those experiments. Replaceable hardware for this scenario is hardware purchased more than six years ago. outage.setWorkflow(false); I know this was asked a long time ago but here is how you print the current query: Lets interact with this record via a script. Available in Fuji patch 3, Checks if the current record is a new record that has not yet been inserted into the database, Sets up the GlideRecord to follow the default values and assigns a sys_id. Change the State of a hardware asset from In use to In stock with a Substate of Available. Will not update fields such as sys_updated_on, sys_updated_by, etc. You now have the encoded query in your computers clipboard. GlideRecord ServiceNow Retrieving Int from Field for every record So to start, just go to the list view of the table you want to build our your encoded query on. ServiceNow GlideRecord & GlideAggregate Cheat Sheet - kloudvm This method is a shortcut to get the first record found that matches the I generally ignore any other method that modifies the query. Add an "OR" Condition to a GlideRecord Query in ServiceNow Get ServiceNow Application Development now with the OReilly learning platform. In some rare cases, it may be necessary to perform a query from a client-side javascript (client script or UI policy). Returns GlideQueryCondition. ServiceNows addEncodedQuery() allows a ServiceNow Admin to use the condition builder, to build out several conditions on a table and then use those conditions in a script. Developer Cheat Sheet Quick Reference - Unofficial SN Docs such might not happen for a short while, because the operation doesn't If forceCount is true, getRowCount() method will return all possible records, Gets the number of rows, not recomeneded, use, Determines if there are any more records in the GlideRecord, Moves to the next record in the GlideRecord, Sets the order by to A-Z on the specified field, Sets the order by to Z-A on the specified field, Runs the query against the table based on the specified filters by addQuery and addEncodedQuery. #GlideRecord Query Returns the class name for the current record. Field must start with the value supplied. .query() and try the query in the GUI. A read replica is a 100% copy of an instance's database (DB) that can be You can also view the icons within. (One email per month, no fluff - only value). I will keep working at it. Once youre on the list view, you can then start building our your conditions with the condition builder. Guided: Create a Business Rule to find replaceable hardware assets by Purchased date. SN seems to be all scripting from the get go with limited use of GUIs for configuration. Is there a way to get the display value from a SYS ID returned in a query? gr1.update(); var inc = new GlideRecord(incident); qc.addOrCondition(C) Use this screenshot to build the filter to create the encoded query. I definitely do not want to trigger other business rules after this update, so im not sure whats happening here. We are very interested in your feedback. *Fantastic* posting, Mark! server side version. side code. Here is an example on how to avoid this: If you are doing an delete statement in your script, it is good to be extra careful. var approver = new GlideRecord(sys_user); approver.addQuery(sys_id, current.requested_for); But this is not working. reasons it may be used. Generally most of the calls you'll make with this will be queries. Change). This will return multiple records, because a while statement is used to cycle through the query results. addNullQuery () and addNotNullQuery () - Learning ServiceNow [Book] The code uses the INSTANCEOF operator to query for those records. Not all queries are easy to write, though, especially if you need to work with date fields or OR operators. //returns the sys_id string of inserted record, // available for server, if you want to use on client, use addQuery(string). OReilly members experience books, live events, courses curated by job role, and more from OReilly and nearly 200 top publishers. Sign-up to get the latest news and update information from ServiceNow Guru! Runs the query against the table based on the specified filters by Determines if the Access Control Rules which include the user's roles like so; This is available on both server, and client, and only in the full gui, We've packed over a decade of ServiceNow Development advice, into a single e-book. With GlideRecord queries, you can find any set of records you need in ServiceNow. Returns the primary key of the record, which is usually the sys_id. Applies setValue() to every record in the table that match the current query. The Snowball An Independent ServiceNow Blog & Newsletter. console (Browser) Powerful utility available in both client and server. NOTE: A list of replaceable hardware could be added to a task to make it more useful. Applying an OR query - ServiceNow Application Development [Book] Configure the filter for In use hardware assets. See documentation for a list of all available functions. Cheat Sheet & Quick Reference If you want to learn more about the addOrCondition method, check out our post here. Updates the current GlideRecord with any changes that have been made. Adds a filter where fieldName values are null. see: http://community.servicenow.com/forum/5356. GlideRecord Query Cheat Sheet - ServiceNow Guru AND IncidentState =6), (Where Priority = 2 Instantly share code, notes, and snippets. do something else. Also this only works on server side. although it is just an example. Want to get better at ServiceNow? gr.addQuery(active, true); Script macros provide shortcuts for typing commonly used code. scriptable API to access records on that table, GlideRecord is comprised of GlideElements as well To finally get your encoded query, right click on the green text in the condition and select Copy query. Build complex queries such as: category='hardware' OR category='software' AND priority='2' AND priority='1' Instantly share code, notes, and snippets. The part of the URL after sysparm_query= is the encoded query for that link. Simplify Queries with Encoded Queries Flag to allow a save/update when there are no changes, Updates the current GlideRecord with any changes that have been made, Updates each GlideRecord in the list with any changes that have been made. Adds a filter to return active records. One thing to note about updating a reference field to null is that it has to be done as described here: var gr1 = new GlideRecord(incident); Returns true if current record exists in the database. hi. be a way to set the encoded query on the client. then invoke incident.deleteMultiple(); If you have a GlideRecord object, you can specify to delete the record Generally you don't need to delete records, so this is less common to There are some queries that doesnt seem to be in this post which is very nice to have. addOrCondition('state', 7); gr. It gives some information from presentations Ive given in the past about how some of this stuff connects. Since 2009, ServiceNow Guru has been THE go-to source of ServiceNow technical content and knowledge for all ServiceNow professionals. It provides functions for us to interact with the database, run queries, and so on. One thing I think this lacks is the, http://wiki.servicenow.com/index.php?title=Inserting/Updating_GlideRecord_with_References. Nice one Mark, thanks for sharing. Keep in mind that using addEncodedQuery returns the exact same values as bulding it out a line at a time in a query. This will boil down to one line of code when its encoded, as to 4 different lines in a script. To review, open the file in an editor that reveals hidden Unicode characters. Encoded Query example that is translated in to addQuery below All Rights Reserved. gr.addQuery('number', 'STARTSWITH', 'INC');

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