Suites SA7058 and SY5001 have wheelchair access on the left side when facing the bed. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. It is also part of our operating practices that our senior management visits and sails on our ships as much as possible. (If you choose to take advantage of Holland America Line's Cancellation Protection Plan, this payment will also be due at time of initial deposit.) Cash deposits can be made on the last day of the cruise. And, while not free, the line is one of the few to still offer a "Happy Hour" that offers discounts and 2-for-1 specials on drinks. Choose from more than 100 items, including a festive bottle of Champagne, specialty dining package, bouquet of flowers or an onboard credit. All staterooms are equipped with standard U.S. 110 AC and European 220 AC outlets. Your visa requirements may be different to the standard information given for air travel. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Please have the ship's name, your party's name and stateroom number before you call. While onboard a Grand Voyage or Legendary Voyage, letters and postcards may be mailed from the ship while in various ports of call. Please be sure you understand the requirements for a service animal to disembark in each port of call. Service starts at only $29.95 for 1 bag and $39.95 for 2! Please see your server or bartender for a full list ofitems included in each package. Therefore if you are using a mobility scooter you may be asked to disembark your scooter and enter the coach by the front steps and ride safely in a regular coach seat, transfer to a provided boarding chair and take the lift onto the coach and transfer to a regular coach seat, or ride the lift on your scooter and then transfer to a regular coach seat. Transfers operate on the day of embarkation and disembarkation only and are available to Flight Ease guests and to guests who have independent flight plans. Alcoholic and non-alcoholic beverages cannot be brought on board for drinking or any other purpose, with the exception of the following: Visitors are allowed to bring wine and champagne onboard, but there will be a corkage cost of USD $20.00 per bottle (which is subject to change without notice) (max 750 ml in . Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. Book online at www.luggageforward.com/hollandamerica or call Luggage Forward directly. The liabilities and obligations of an airline to you, and your rights against an airline, are subject to any and all terms and conditions of the airline's ticket and tariffs and all applicable governmental laws and regulations. Our ships provide a quality of service and a variety of accessible features to make your voyage a relaxing and enjoyable experience. These often include requiring documentary evidence of relationship and permission for the childs travel from the parent(s) or legal guardian if not present. If you venture farther north you will find the climate to be drier. Please note that U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Hi-Fog systems in the Engine Room and Incinerators, Fuel System Shut-Off Valves in the Engine Control Room. Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. If you do not want to use a credit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day (applies to all guests 18 years of age and over). A customary fee will be charged for services and medications dispensed. Yoga, Pilates, Indoor Cycling and cardio circuit training are available for participants at all levels. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. An international certificate, approved by the World Health Organization, is the best medium for verification that inoculations and vaccinations have been satisfactorily performed, and is accepted by health officials at all ports of call. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. If desired, CPP may be purchased at time of deposit or at any time prior to the date on which cancellation fees begin to accrue. You may easily place a call to friends, relatives or business associates during your cruise, reception permitting. We recommend that guests contact the airline(s) directly once you receive your air confirmation if you require assistance to request specific seats. Roll-in Shower and bathtub: Suites SC6175 & SC6164. Travel Well Protocols can be found on the Traveling and Staying Healthy page. The luggage tags are clearly marked with your ship name. For specific information regarding the country to which you are traveling, please visit U.S. State Department website for country-by-country information. With our onboard gifts and shipboard credits, you can let someone special know how much you care. To learn more about applying for these documents we strongly recommend you visit the following website for details:Read more about applying for these documents. Nearly all of Holland America Lines worldwide itineraries are eligible for EZpay, as long as they are not within the final payment deadline. Suites SA7094, A6150, A6148 and staterooms VA8147, VA8145, VA8134, VA8132, I-7108, I-7101, I-6131, I-6116, V5171, V5152, I-5129, I-5112, V5057, V5055, V5054, V5052, V4167, V4146, V4107, V4096, C1134, C1125, C1123, C1121 are fully accessible. Guests must be 21 years of age or over to purchase or consume alcohol onboard. During our regular business hours, please call: 800-426-0327. To ensure that happens, we have appointed a Designated Person who operates under the standards established by the International Management Code for the Safe Operation of Ships and for Pollution Prevention, commonly referred to as the ISM Code. Contact your travel advisor or our support line at 1-800-628-4771 if you require assistance with name corrections. A We will not charge document reissue fees for Express Docs. Activities are offered for kids (ages 3-7), 'tweens (8-12) and teens (13-17). International travel is usually very safe but there are things you should do to stay safe and healthy. Fully Accessible There are further inspections conducted by many of the countries that our ships visit. Q Is information regarding what I should know before I depart for my cruise still available with Express Documents? For your convenience, a variety of optional beverage packages are available for sale to accommodate the varied needs of your family. Please note: No refund or allowance can be made to any guest who might, for any reason (including medical), cancel, deviate from, or otherwise not utilize all of the services scheduled to be provided by any excursion. Final payment is generally due no later than 90 days prior to departure although some cruises have different final payment date requirements. Seat assignments are controlled by the respective airlines but may be requested for most flights in the Flight Ease system based on availability in the airline's reservation system at the time of booking. Have a safe and healthy trip - and remember that the first and best line of defense against illness is to wash your hands regularly and thoroughly. Holland America Line provides guests with the following link toCIBTvisas as a service to assist with any visa requirements and/or the collection of necessary documents:https://cibtvisas.com/hollandamericaline. To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. Wheelchair assistance that is requested for airports or train stations must be done directly through the airline or rail station. Ask the airline to immediately advise our Air/Sea Department, or call us yourself at 1-800-628-4771. Zuiderdam. Holland America Line screens luggage as part of our standard security process and reserves the right to remove all alcoholic beverages from guest luggage that violates this policy. Changes to your already confirmed flights (change fees and differences in fare may apply), where in the original itinerary the port is located, visas and other legal documentation that may be required, application of the Passenger Services Act to the new itinerary, comparability of cost, flight connections, and travel time required (any unused value on the original air ticket will be used to offset the cost of the new air ticket), Passport, visa or permanent resident card, Credit card you wish to use for onboard purchases. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. You will also be able to request tours on the ship at the shore excursion office. Please be advised that all oxygen and oxygen equipment rental arrangements must be made by the guest and the third-party provider. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. An ESTA will need to be completed for each family member traveling on the cruise. For COVID-19 Vaccination requirements please visit our lookup tool available athttps://book2.hollandamerica.com/protocols/ Guests without a jacket and tie have always been allowed in fine dining restaurants, so this is not a policy change. We have created a broad range of shore excursions with options available for every desired activity level. Upon disembarkation, your bags are delivered directly back home. Place them in a carry-on bag or keep them with you so you can access them easily. Flight availability and pricing is displayed in real time, along with flight departure and arrival times and duration. Fully Accessible Westerdam But can I bring liquor on HAL cruises after all? In keeping with our proud Dutch heritage, we invite you to a new onboard celebration inspired by the Netherlands national holiday, Kings Day: The Orange Party. Each Holland America ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. This package is $59.95 per day (+18% gratuity). service of alcoholic beverages to intoxicated guests. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. If you need to order via phone, please call Ship Services at 1-800-541-1576. The Australian quarantine authorities have changed their approach regarding service dogs on-board cruise ships. Fully Accessiblerooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the cabin, and accessible bathrooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the stateroom, and accessible bathrooms. And, while not free, the line is one of the few to still offer a "Happy Hour" that offers discounts and 2-for-1 specials on drinks. Please advise Holland America Line as far in advance as possible of any special needs for transfers. A special kids menu is available at each venue, and we can accommodate a variety of dining restrictions and preferences. Open your web browser and type Login.com. PLEASE NOTE: WHTI-compliant documents are only acceptable for entry or re-entry into the United States. Limitations apply. Tickets are nonrefundable. The Quench Beverage Package is limited to 15 non-alcoholic drinks daily. Our ships are subdivided into multiple watertight compartments separated by watertight doors that can all be closed from the ships bridge as well as at the door itself. Holland does not. Ambulatory Accessible The experts at Holland America Line, the largest and most experienced Alaska travel company, have some tips on packing when you're headed north on a cruise or Land+Sea Journey. These shore excursions, hotel stays, and even Flight Ease air travel, can be coordinated by our Personal Cruise Consultants to best complement your journey. Posted February 4, 2011. You do not need to include suffixes on your airline reservation. This allows you the same convenience of accessing your documents online as you have for cruise only bookings. Suites SA7085, B8103 and staterooms K11049, VB11040, VQ10033, VE8142, VD7049, K6185, VC6158, V5048, V5051, FB1172, E1175 are ambulatory accessible. These non-refundable, but generally lower rates, require full payment for the air reservation at time of air booking. For information on alternative transportation arrangements and associated costs please contact ourGuest Accessibility Department. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. FACs are nontransferable, and nonrefundable. Suites SA7058 and SY5001 have wheelchair access on the left side when facing the bed. Holland America Line Alcohol Policy - CruiseCheap.com Q I have a Mac computer and am having trouble printing my Express Docs. We have a safety culture throughout our organization, both on our ships and within our Seattle, Washington headquarters. Updated on Alcademics on 10/9/13. Free printable luggage tags are available at the Online Check-In start page. Guests are encouraged to obtain travel medical insurance prior to travel in order to be reimbursed for services rendered. Each airline has its own baggage allowance policy. Traveling to Canada A: Not at dinner. As such, Holland America Line cannot guarantee that a guest will not come in contact with those items. Nieuw Amsterdam Confirm your preferred flights as early as 330 days prior to your return or as late as 4 days before departure. Pack shoes on top of other contents in your luggage to expedite the screening process. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. A If you are using an Apple Safari browser, you may need to upgrade to a newer version of Safari or install a Firefox browser. A Yes, the Know Before You Go document provides details on topics such as General Information, Cruise Preparation, Last-Minute Checklist, Arrival Advice, Shipboard Life, and Disembarkation is available online as a link at the bottom of the Online Check-in start page. You must have a Holland America Line account to complete your purchase. Guests should indicate on this form which foods may potentially cause a severe reaction. Choose from city tours, culinary explorations, shopping outings, outdoor expeditions, cultural activities and more. For example, bathroom dimensions, doorsills, and the height of bathtubs in standard staterooms are often difficult to negotiate for guests who have mobility limitations. Alcohol for stateroom - Holland America Line - Cruise Critic You may take as much currency or as many monetary instruments as you wish on your trip. Please note: For safety reasons, travel irons, steamers, and electric water heaters/kettles may not be used in your stateroom. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee that all are able to provide facilities that are accessible to individuals with disabilities. Air prices are nonrefundable (no money back). Ambulatory Accessible In many countries, you can use your ATM card to obtain local currency. Freestyle Coca-Cola is currently only available on the Koningsdam andNieuw Statendam. Airline-assessed baggage fees will be applied to guests onboard account when applicable as per your airlines rules. View Alcohol policy here (pdf). If traveling outside of the Western Hemisphere, a passport is required for guests of any age. Each shore excursion will show a corresponding activity level icon; use the icons as a general guide to the level of activity involved. * (See section for Bags VIP Luggage Delivery below for details.). FACs only apply to U.S. resident bookings and are not available to guests who have requested refunds under a Holland America Line Cancellation Protection Plan. All adults of legal drinking age for the respective itinerary that are booked in the samestateroom must also purchase the package. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. 3. In most ports of call you may easily exchange your U.S. dollars into the local currency at banks, airports and major hotels. Click here for complete details on plans and full terms and conditions. Shore excursions may be easily booked online in advance of sailing on the Book Shore Excursions page. Freestyle Coca-Cola is currently only available on the Koningsdam and Nieuw Statendam. Then select the two boxes that say Temporary Internet Files and Website Files, and the box next to cookies and website data. 450 Third Ave. W Echo sounders for measuring the depth of water. One of the reasons cruises offer such great value is because the cruise line wants to get passengers on board. Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. To arrange special meals, please contact the Ship Services Department at 8005411576 at least 60 days prior to departure. If we do not have your information by this deadline, you will be unable to sail. Once you are notified of your flight details, please contact your airline. Q I have not received the e-mail notification for my Express Docs. Q Is there a deadline for completing the Online Check-in process and accessing my Express Docs? Shorts, flip-flops, swimwear, distressed jeans and men's tank tops are best left to daytime and the poolside. If you are a NON-US or NON-Canadian citizen and are arriving to Canada by air, you may require an Electronic Travel Authority (eTA) to fly to or transit through Canada even if you do not require a TRV. That's both at embarkation and at ports along the way. Cruise ship safety is governed by numerous international, federal, state, provincial and local laws and regulations. Q I find some of the wording on my Express Docs is too small on the screen to read comfortably. at 8005478493 or 2066267044. Downloadable daily activities, news, and menus for guests with laptops with screen reader programs. Or email them toGuestAccessibility@HollandAmerica.com. View Details Featured Destination: Alaska You can print your boarding pass after Online Check-In is complete. If you begin the process and cannot finish due to insufficient information, you may return to complete it at your convenience prior to departure. Holland America Line Alcohol Policy - Cruise Critic The above list is not exhaustive. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. The following list is provided to assist in determining what items arenot allowedonboard without a valid, lawful reason. Refill your medicine prescriptions sufficient for the duration of the cruise. Local sales taxes are applied where required. Jacket and tie are appropriate for gentlemen, while ladies wear a cocktail dress or gown. Roll-in Shower: Staterooms VB6004, VB6003, J1074, K1012, K1011, Fully Accessible Single Side Approach Some countries impose an arrival or departure tax, which cannot be included on an air ticket. Written safety information and a copy of the lifeboat drill safety speech. Ambulatory Accessible Travelers should wash their hands often with soap and water. This can be accessed at any time after the booking has been made. A After completing Online Check-in, your Express Docs will be displayed. People who successfully complete their cadetship are offered positions as junior officers and, so long as they continue to demonstrate their proficiency and upgrade their licenses, promoted through the ranks. In addition to our Designated Person inspections, we maintain an Audit Services Department that conducts its own audits and reviews of our ships. Fees incurred as a result of cancellation cannot be applied to future bookings. Information for guests with disabilities can be found within the General Information section, while details regarding accessible transportation needs for transfers can be found under the Arrival Advice section. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). Frequently Asked Questions | Holland America At Kids Club, children ages 3 to 17 can enjoy an array of exciting activities and entertaining events while supervised by professionally trained staff. The SSO/Staff Captain are authorized to make a professional judgment as to the legality of any item declared,detected or discovered on board. Passengers boarding any Holland America ship on embarkation can . Working directly with the carrier is important as the airlines are usually able to arrange alternate flights. However, if such devices are determined to pose a hazard they will be confiscated. The ships can sustain flooding in up to two adjacent compartments and still remain afloat. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. Some countries impose an arrival or departure tax which cannot be included on an air ticket. Some airlines charge for seat assignments.
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