Certifications like CompTIA IT Fundamentals+ can give you the background in IT that you need if you dont already have it, and CompTIA A+ can get your foot in the door as an IT Support Specialist. Research Assistant, / Research Assistant Job Description, Accounting Administrative Assistant Job Description, Accounts Payable Assistant Job Description, Back-up the EA for the senior vice president of IT as needed, Undertake such other comparable duties as the client requires from time to time, To prepare various reports on a regular basis and as & when is required by the management, Capture and Maintain Daily Reports after COB defined in the COB Process, To download and share ALM and GFMS reports obtained daily from HQ to branch users, To print daily COB reports on - Forex, Positions, Overdraft/Excess and Referral Reports for both Conventional and Islamic and deliver to designated branch users, To submit monthly T24 Protocol and Transaction reports to HQ users, At least 3 years experience in Experience in Information Technology and Project Management, Candidates should have a minimum of 2-3 years of Executive Assistant experience, Must be very strong in problem solving & project management, Strong attention to detail, organization, decision making ability & prioritization in a fast paced environment, Energetic, flexible, proactive and takes initiative, Good interpersonal and oral/written communication skills, May have direct reports (hotel IT Specialist / Technicians and 3rd party On-site support), Provide administrative support to three members of the IT senior leadership team including calendar management, meeting set-up, travel arrangements (domestic and international), preparing meeting agendas, determining and shifting priorities, resolving scheduling conflicts, reserving conference rooms, assistance with scheduling meetings, Purchasing monitoring all purchasing activities for IT local and international equipment, Inventory & Warranty Management-managing large quantities of warranties related to IT equipment and working with vendors to complete the process of purchasing, Manages expenses - maintains department budget, handles expense reports including tracking actual spending vs, Plans and coordinates statewide information technology initiatives in collaboration with local, state and federal agencies and private sector partners, Ensures that user and client business needs are identified and addressed and that systems comply with or exceed those needs, Provides strategic guidance, input and direction to other business units in the development of department-wide policies and procedures for information technology application related issues, Researches new applications processes, solution, technologies and standards to implement and exceed department objectives and goals, Answer incoming calls, take messages, deal with general inquires and redirect callers to correct departments with professionalism, PowerPoint is particularly important for strategic decks and presentations, Ability to obtain the Certified Information Systems Auditor (CISA) or similar professional certification, General understanding of standards and regulations (SOX, COBIT), Manage the bank's system configuration inclusive of setting up servers, networks, telephone, system peripheral, IP address, wherever applicable, Hotel or Hospitality Management education or Bachelor's degree level or equivalent, Awareness of global hospitality technology trends, Support Program Manager with IT meeting minutes, Respond to help line and walk-in requests from customers, creating requests in tracking system and assigning to available staff as appropriate, Triage requests by directly answering basic questions or directing customers towards existing knowledge base articles, merging split request threads, and escalating/directing more complex requests to appropriate staff, Assist in coordinating team efforts for efficiency and quality by monitoring request workloads and transferring requests among staff, collecting multiple requests from individual customers into one staffs queue and drawing attention to outstanding items, Follow up with customers to ensure resolution and collect feedback on satisfaction with service, Retrieve and deliver equipment and other items as needed, Assist in developing and maintaining knowledge base documentation, Assist in monitoring and restocking department copiers, Handles and resolves Tier III Calls that are not resolved by Service Desk or Tier 1, Tier 2 Desktop Support Contractors, Create and edit PowerPoint presentations as needed, Back of the house and guest facing operational and technical experience with hospitality management systems, Four or more years of experience in asset management or inventory control, Must be able to move around well enough to work safely, lift and move light-middleweight objects (up to 40 pounds), Must have meticulous attention to details, can follow established processes and procedures without straying, Highly skilled in the use of Microsoft Excel, Strong experience coordinating and scheduling large, complex events/meetings associated with the departments activities, quarterly department-wide meetings, annual meeting, Provide administrative support to the IT PMO team including calendar management, meeting set-up, preparing meeting agendas, determining and shifting priorities, resolving scheduling conflicts, reserving conference rooms, and responsible for logistics and catering for the PPRM meetings, Perform routine administrative tasks including phone coverage, electronic filing, photocopying, meeting and escorting visitors to IT from Security locations across campus, Administration, coordination and/or tracking of various IT initiatives, IT finance/billing/expense tracking and approval coordination, Assists with technical challenges by working with IT department to resolve issues in shortest amount of time, Pension with up to 10% employer contributions, All Employee Bonus (currently 7% of basic), Having a bit of technology team support is a strong plus but not required, Proven experience in effective transcription and proofreading skills, Exceptional computer skills with knowledge in Microsoft Word, Excel, Outlook and PowerPoint, Strong team player with flexible attitude to work priorities, Works independently and/or within a team on special non-recurring and ongoing projects, The ideal candidate will have the ability to perform in a fast paced, mission critical environment, Provide assistance with Two-Factor authentication, Assist with setting-up and moving computers, Provide primary support for over 60 computer labs, classrooms, and printing environments, Resolve issues through computer/printer repair, Ensures lab documentation are accurate and updated regularly, Perform light training on maintenance rotations for temporary staff, Monitor lab printing and computing environment for errors and ensure optimum uptime of resources, Serve as primary escalation for temporary staff working in the lab environment, Track all client interactions and document work process, Candidates are subject to a criminal records check before a permanent appointment can be made, Employee in this classification may be subject to call 24 hours a day and, therefore, may be required to provide the employing agency with a telephone number where the employee can be reached or will be furnished with a pager, 2 years experience in managing and implementing Information Technology projects to include management of project plans, scope, budget, schedule (activities & task planning), business requirements analysis, risk identification, Quality Assurance (QA) testing and transition planning, Active certification by the Project Management Institute as a Project Management Professional (PMP), 2 years experience using MS Project 2007 or greater, 2 years experience with Systems Development Life Cycle (SDLC) methodologies. As the name suggests, an IT Assistant will be involved in helping others in all aspects of the IT departments work. Which form factor is measured in increments such as 1U, 2U and 4U? What is the easiest and quickest solution to configure the host system? Listed on 2023-06-02. An effective post will begin with a simple summary of your company, the open role, and the projected impact of the IT support person. Classified Civil Service Job Descriptions Because IT assistants work closely with people on troubleshooting technical issues, it is essential they have good communication, problem-solving and interpersonal skills. We have included IT assistant job description templates that you can modify and use. As an entry-level role, IT assistants can also aspire to senior roles such as IT technician or network administrator. Share your open role with qualifiedIT support using the worlds largest professional network. Position: Administrative Assistant Worksite: Sexual Assault Support Services for Women SDG&A Responsible Work closely with Worldwide IT Security Team and Worldwide IT teams to define and execute IT security and application security audits, Analyze returned equipment to determine if it is eligible to be reissued, utilized for parts, or if it should be recycled, Work closely with the IT Compliance team on IT SOX scoping, planning and execution of work, To generate quarterly User Access Matrix for Core Banking and Active Directory systems, Back-up the EA for the SVP of IT as needed, Support the definition of the IT Audit plan, based on an understanding of our business and risk exposures and incorporating an integrated approach with Operational audit, Add value to the business through effective communication and alignment with IT senior management, Support professional development of the IT Audit team, including benchmarking, training, certification and engagement in IIA/ ISACA forums, Assist SBUs in major projects that involve desktop, such as moving to a new office or supporting development team in software upgrades, IT trends in the business relevant to supporting the WBG IT standards, Regulations and procedures is considered an asset, Introduction to the Child Care Profession (formerly ECI) and Skills and Strategies for the Child Care Teacher (formerly ECII) or equivalent completed, Support Security team in major security patching and updates that cant be handled by automated tools and need hands-on assistance, Provides technical maintenance and support for WAH users, This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and IP networking, Assign (team leaders) and accept (engineers) daily tickets & tasks and provide journal updates, Assign Category and Subcategory codes to all closed tickets. Provide technical assistance with computer hardware and software. Analyst, Information Technology Job Description, Health Information Technology Job Description, Information Services / Technology Job Description, Information Technology Consultant Job Description, Information Technology Intern Job Description, Information Technology Specialist Job Description, Lead Information Technology Job Description, Perform routine installation, configuration, deployment and regular monitoring of servers associated with Lotus Domino, like IBM Sametime, IBM Connections, IBM Websphere, Lotus Protector, IBM Traveler, including the management of these servers at the Operating system level, Ensure timely updates to Server and Client Systems, Oversee the assignment of project managers to SFS projects and guide their work, Promote collaboration across the SFS Program to ensure tasks are on schedule and that communication is occurring, Oversee the change and release management process by which changes to SFS are accepted, analyzed, authorized and implemented, Ensure that the testing infrastructure is maintained, Serve as the Director of CSC Business Solutions, managing development and support of over 500 application systems and technology solutions within the Cluster, Direct and develop business application architecture plans for complex, multi-tiered application development environments, working with IT program management and customers to determine technical needs, requirements, program priorities, and implementation approaches, Manage complex, large-scale systems, with a deep understanding of the business technology perspective and experience with standardized and disciplined development practices, Provide direction for IT business alignment, shared solutions, staff development, standards and policy oversight, and IT strategic planning, Ability to converse well in person and by telephone, Experience with online learning applications, technologies, especially in a web-based environment, Experience developing training and documentation to support implemented technologies, One (1) year experience in a customer service related field, Experience with enterprise level hardware and software as are in use within educational institutions, Knowledge of the types and uses of equipment and materials used in telecommunications and electrical systems, Develop a clear strategy for support and innovation within the cluster in full alignment with the Enterprise ITS direction, Lead teams of over 150 business system development, business analysts, geospatial specialists, and quality assurance specialists that consist of agency specific subject matter experts and shared development services that support standardization and implementation of solutions that are in concert with CSC staff who support the host agencies within the Cluster, Plan and direct the research, analysis, development and implementation of appropriate system development strategies and technologies to meet short-term and long-range customer service goals and delivery methods, Manage and direct the preparation of project deliverables and the resolution of issues affecting various aspects of the project implementation plan, cost estimates and statements of work which result from customer requests, legislative and policy changes, system problems, and emerging technologies, Oversee staff work in the development, implementation and evaluation of test plans and the administration of testing for quality assurance of new systems' functionality (e.g., hardware and software), Direct the oversight of vendors in collaboration with customers who are developing IT products and/or services for the agency to ensure that the product or service is developed according to contract specifications, resolving problems as necessary, Monitor the status of all ongoing projects and provides guidance and direction to resolve any technical issues, problems or conflicts that may arise, Direct the application of enterprise-wide approach to IT projects and promotes reliable and innovative technological solutions to address Enterprise changing operational needs, Participate in or lead reviews of pending legislation, policy determinations, and executive initiative proposals for the impact on the agency's IT operations and development resources and recommend proper action to executive staff, Set appropriate priority for pending requests for IT services with agency business leadership and input from IT stakeholders, A minimum of 1 year of experience in IT-related project administration is required, May be required to lift, move, mount, or store equipment weighing up to 50 lbs, or up to 80 pieces of equipment on a daily basis, May be required to work on shift assignments on weekdays to maintain the service coverage, May require the ability to cope with the working conditions of the Data Centre where the level of noise and electro-magnetic fields may be slightly higher than the normal office environment while the temperature may be lower, 5-7 years experience at an Administrative Assistant level, Performs administrative duties required to support IT department, Assist in booking/arranging travel for IT teams, Manage vendors and ensuring invoices are paid in a timely manner, Develops/implements office administrative procedures in accordance with organization and project policies, Schedule and coordinates meetings and conferences, Composes correspondence that requires an understanding of technical nomenclature, Conducts operator level computer configuration functions, Assists in the preparation of department contract expenditure reports, Prepares detailed and accurate technology and internal office supply purchase requests, High level of office software skills to include Microsoft Office Suite, High degree of confidentiality and organization skills, CAP certification a plus (Certified Administrative Professional), Demonstrated work experience to project a professional image, Two (2) years experience repairing computer hardware and software, General knowledge of Windows 7 and Windows Explorer, Assists with maintaining the inventory to include hardware, software, licenses, maintenance agreements, systems and other items tracked by the IT Department, Assists in designing, maintaining and further developing Divisional websites and databases such as UNPAN and the Divisional Workspace using document and content management systems, DNN modules, ASP.NET, Javascript, and HTML/CSS, Assist in routine installation, configuration, testing and deployment of server hardware and software (Web and database servers) and web portals (Divisional websites, UNPAN, and SharePoint workspace), Assist in routine administration, operation, technical support, and monitoring of server systems, Assists in monitoring personal computers running the UN software delivery system to ensure that software distributions are being delivered correctly, Assist in performing software distribution updates, scripting, testing and support, Maintains and updates files (electronic and paper) and internal databases, Provide general administrative support, including making copies, filing, answering phones, delivering mail, sending faxes, drafting and typing correspondence, spreadsheets, presentations, Provide administrative support for the vp, customrer relationship management and business intelligence technologies by managing calendaring, meetings, travel and other administrative duties, Provides technical support to computer and network clients in response to requests related to Bank and WBG standard hardware and software, printing problems, viruses, network connections and other IT related matters including communication services, Ability to establish and maintain effective working relationships with other functional groups within the Lottery, other computer activities within the state other state and national lotteries, Developing and/or continuing multidisciplinary collaboration, Satisfying teaching and service requirements consistent with department policies, Minimum of 4 years as Administrative Assistant, Proven administrative skills associated with project office or IT support functions, Must be proficient in full suite of Microsoft Office products and tools, Obtain P-Card purchase approvals and order supplies, Track licenses for various software suites, Maintain records for loaner laptop and iPad records, Maintain records for Square POS equipment, Process WJ Service Requests for copiers, scanners and printers, Track inventory of ink and toner and ordering requests ministry-wide, Set up User Documentation that will provide good self-help materials for ministry staff, Prepare Asset Transfer/Disposal forms for IS Department, Provide backup support for Help Desk phones and for IS Department phones when needed, Apply your organizational, communications and project management experience to deliver special projects and process improvements that drive positive results for the leader and the team, Leverage your office management skills by organizing, hosting and facilitating activities such as team and cross-functional meetings, conferences and department activities, Advise the department in the use of the business unit or department's products and services, Serve as a peer leader and mentor to other administrative assistances within and across the function, University graduate of information technology or related discipline, At least 5 years of experience in mobile app architecture, infrastructure, and integration components.
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